Privacy policy

Last updated: August 14, 2025

Life and Health Partners (“we,” “our,” “us”) operates this website (the “Site”), which is hosted by Shopify. We are a life and health insurance advisory service. We do not sell insurance products directly through our website. Instead, our licensed agent personally reviews available insurance and carrier options with each client, helps them select the coverage that best fits their needs, and assists them with the enrollment process. Our services are provided at no cost to you.

When you submit your information through our forms, we may collect personal information to help connect you with the right insurance options and to communicate with you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you complete our form, check the consent box, and submit your information to us.

You are not deemed to have agreed to this Privacy Policy merely by visiting the Site. You agree to the collection and use of your personal information only when you:

  • Complete one of our forms,

  • Provide the required contact details, and

  • Check the box confirming you have read and consent to this Privacy Policy, including SMS communications.

Personal Information We Collect

We collect the following personal information when you submit it to us:

  • First and last name

  • Email address

  • Phone number

  • Your explicit consent to receive SMS communications from our company

  • Any additional information you choose to include in communications with us.

We may also collect technical and usage information automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on our Site

How We Collect Your Personal Information

We collect personal information:

  • Directly from you when you fill out our online form and check the consent box.

  • Automatically through cookies, pixels, and similar technologies when you browse our Site.

  • From service providers that help us operate the Site and manage communications.

How We Use Your Personal Information

We use your personal information to:

  1. Connect you with licensed insurance agents and carriers who can provide quotes and policy information.

  2. Communicate with you via phone, email, or SMS (only if you have provided explicit consent) regarding insurance options, reminders, and related services.

  3. Send you marketing messages related to insurance services, in compliance with your stated preferences.

  4. Comply with legal obligations and maintain business records.

  5. Improve our Site and services through analytics and feedback.

  6. Prevent fraud and enhance security for our systems and users.

SMS Communications & TCPA Consent

When you check the consent box and submit your information, you agree and expressly consent to receive recurring autodialed and/or prerecorded marketing calls and text messages from Life and Health Partners and/or its licensed insurance partners at the phone number you provide, even if it is listed on a federal or state Do Not Call registry.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP” to any text message you receive from us.

  • Opting out of SMS messages will not affect your ability to receive non-marketing communications from us about your inquiries or transactions.

  • Consent to receive text messages is not a condition of purchasing any goods or services.

We retain proof of your consent (including the date and time you checked the consent box) for compliance purposes.

How We Share Your Personal Information

We may share your personal information with:

  • Licensed insurance agents and carriers to provide you with quotes and policy details.

  • Service providers (including Shopify) who host our Site, manage communications, and provide analytics.

  • Regulatory or legal authorities when required to comply with law.

  • In the event of a business transaction, such as a merger or sale.

We do not sell your personal information for monetary consideration.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Relationship with Shopify

Our Site is hosted by Shopify, which may collect and process certain personal information in connection with your use of the Site. For more information, see the Shopify Consumer Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze site usage, and deliver targeted advertising. You can adjust your browser settings to block or delete cookies.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Receive a copy of your personal information in a portable format

  • Opt out of targeted advertising or certain data sharing

To exercise these rights, contact us at the details below. We may verify your identity before processing your request.

Data Security and Retention

We use reasonable security measures to protect your information, but no method is 100% secure. We retain your information as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at alicia@lifeandhealthpartners.com or contact us at 1064 Vance Jackson Road, Box 5551, San Antonio, TX, 78201, US